Residential Service

ORUD has been providing energy and comfort, through natural gas, to the families of Anderson and Roane Counties since 1951. Since then, we’ve continually provided our customers with safe, reliable service.

If you are moving and need to transfer your service, or are adding natural gas to your home for the first time, let us help you. Complete the proper form, and you will be contacted by a Customer Service Representative who will help you with your request.

Establish New Service

Residential Application Form

Residential Service Disconnect

To terminate service, a request must be submitted at least one business day prior to the requested termination date. You may complete this request in person at either office location or by completing the disconnect request online by clicking the link below. The termination date, your service address, forwarding address, and a copy of your ID must be provided with the signed request. If you are not the named account holder a Power of Attorney (POA) or Executor of Estate (EOE) document is also required. Termination request dates must be a working day.

To complete this request online, simply fill out this form.

Disconnect Form