COVID-19 Information

We created this page to offer you current updates regarding ORUD operations, as well as community resources for help. We are here for you!


Follow us on social media to keep up with all ORUD happenings:   Facebook  |  Instagram 


Please call us if you have ANY questions: 865-483-1377.


Please beware of scams!

Recently we had a commercial customer notify us they were contacted by someone claiming to be ORUD and demanding a large payment to avoid disconnection. Unfortunately, the scam artists have not taken a break during this time. Please be aware! We can assure you that ORUD will never contact you from a 1-800 number and will not ask for payment over the phone. We have an automated phone payment system for your safety. You can always access your balance information by calling 865-220-6600 or logging in your customer account at We are here for you if you have questions when accessing or navigating your account information. More information available at


Free testing in Anderson County –

Drive-thru COVID-19 testing is available at the Anderson County Health Department located at 710 N. Main Street in Clinton. Testing takes place Monday – Friday, 9 a.m. – 11 a.m. and 1 p.m. – 3 p.m. You do not need to show symptoms to be tested. Free masks are also available for pickup at the health department.

Call (865) 425-8800 with questions or visit the Anderson County Health Department website. For more information on COVID-19, click here.


Community Resources/Ways to Help

Aid to Distressed Families of Appalachian Counties (ADFAC)
United Way of Anderson County
Contribute to ORUD’s Round Up Program that benefits ADFAC’s Project SAFE
Oak Ridge Chamber of Commerce Resource Page
Roane County Chamber of Commerce Resource Page
City of Oak Ridge Updates